Privacy Policy - Unreil Studios

Privacy Policy

Last updated: 12/17/2025

1

Information We Collect

We may collect personal information when you:

  • Make a booking or enquiry through our website
  • Contact us by phone, email, or text
  • Purchase products from our online or in-studio shop
  • Subscribe to updates or communications

The information we collect may include:

  • Name
  • Email address
  • Phone number
  • Billing and payment details
  • Booking details (dates, services booked)
  • Any other information you voluntarily provide
2

How We Use Your Information

We use your personal information to:

  • Process bookings and payments
  • Communicate with you about your booking or enquiry
  • Provide access details and studio information
  • Send invoices or receipts
  • Improve our services and customer experience
  • Comply with legal and accounting requirements

We do not sell or rent your personal information to third parties.

3

Payments & Third-Party Services

Payments made through our website or invoicing system may be processed by trusted third-party payment providers. These providers handle payment data securely and in accordance with their own privacy policies.

We may also use third-party services for:

  • Website hosting
  • Email communication
  • Booking or calendar management

These providers only receive the information necessary to perform their services.

4

Cookies & Website Analytics

Our website may use cookies and analytics tools to:

  • Understand how visitors use our website
  • Improve website performance and usability

Cookies do not personally identify you. You can disable cookies through your browser settings if you prefer.

5

Storage & Security of Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

Information is stored securely and only accessed by authorised personnel where required for business operations.

6

Accessing or Correcting Your Information

You have the right to:

  • Request access to the personal information we hold about you
  • Request corrections if the information is inaccurate or outdated

To do so, please contact us using the details below.

7

How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law (such as tax or accounting obligations).

8

Marketing Communications

We will only send marketing or promotional communications if you have opted in or where permitted by law.

You may opt out at any time by contacting us or using the unsubscribe option where provided.

9

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📍 18/5 Money Close, Rouse Hill NSW 2155
Unreil Studios (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in an open and transparent manner. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).