Privacy Policy
Last updated: 12/17/2025
Information We Collect
We may collect personal information when you:
- Make a booking or enquiry through our website
- Contact us by phone, email, or text
- Purchase products from our online or in-studio shop
- Subscribe to updates or communications
The information we collect may include:
- Name
- Email address
- Phone number
- Billing and payment details
- Booking details (dates, services booked)
- Any other information you voluntarily provide
How We Use Your Information
We use your personal information to:
- Process bookings and payments
- Communicate with you about your booking or enquiry
- Provide access details and studio information
- Send invoices or receipts
- Improve our services and customer experience
- Comply with legal and accounting requirements
We do not sell or rent your personal information to third parties.
Payments & Third-Party Services
Payments made through our website or invoicing system may be processed by trusted third-party payment providers. These providers handle payment data securely and in accordance with their own privacy policies.
We may also use third-party services for:
- Website hosting
- Email communication
- Booking or calendar management
These providers only receive the information necessary to perform their services.
Cookies & Website Analytics
Our website may use cookies and analytics tools to:
- Understand how visitors use our website
- Improve website performance and usability
Cookies do not personally identify you. You can disable cookies through your browser settings if you prefer.
Storage & Security of Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
Information is stored securely and only accessed by authorised personnel where required for business operations.
Accessing or Correcting Your Information
You have the right to:
- Request access to the personal information we hold about you
- Request corrections if the information is inaccurate or outdated
To do so, please contact us using the details below.
How Long We Keep Your Information
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law (such as tax or accounting obligations).
Marketing Communications
We will only send marketing or promotional communications if you have opted in or where permitted by law.
You may opt out at any time by contacting us or using the unsubscribe option where provided.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us: